Effective Date: 27/02/2025.

At Biz Tourism, we strive to provide you with the best travel experiences. However, we understand that sometimes plans change. Our Refund Policy outlines the conditions under which refunds are provided.

1. Eligibility for Refunds

Refunds are eligible under the following conditions:

• Service Unavailability: If the service you booked is unavailable or canceled by us, you are eligible for a full refund.
• Cancellations by Us: If we are unable to fulfill your booking due to circumstances beyond our control (e.g., technical issues), you will receive a refund.
• Overcharges: If an error in pricing occurs, and you have been charged incorrectly, we will refund the difference.

2. Non-Refundable Situations

Refunds are not provided in the following cases:

• Customer Cancellations: If you cancel your booking outside of the specified cancellation window.
• No-Show: If you do not show up for your booking without prior cancellation.
• Non-Refundable Bookings: Some third-party providers offer non-refundable services (e.g., special flight deals or promotions).

3. Refund Process

To request a refund, you must contact us at support@biztourism.net or +1-888-981-7512 with the details of your booking. Refunds are processed within 7-10 business days.

Refunds are typically issued to the original payment method used at the time of booking.

4. Service Fees

Service or processing fees are non-refundable, except in cases where we have made an error.